2025 Performance Report on the Stakeholders' Communication
Relationship | Focused Topics | Communication/Respond Method | Communication Period | 2023 Overall Performance |
The Government | ＊Reduce carbon dioxide ＊Waste management ＊Career safety ＊Following regulations | Contact through: Mrs. FAN JIANG in the Management Department >Email: adminis@tai-tech.com.tw >Policy promotion meetings of competent authorities >Public information monitoring >Webpage >Mobile, Email, Official document >On-site examination | --- >Irregularly >Irregularly >Irregularly >Irregularly >Irregularly >Irregularly | ＊4 on-site examinations ＊10 mails from the manager ＊1 online conference ＊Received 215 and sent 30 documents to the governmental departments |
Shareholders/Investors | ＊Operation performance ＊Integrity management ＊Following regulations ＊Data safety | Contact through: Mrs. LEE in the service center >Email: invest@tai-tech.com.tw >Shareholder meeting >Conference >Financial news >Annual news >Webpage for investors >Public information monitoring | --- >Irregularly >Annually >Irregularly >Quarterly >Annually >Monthly >Irregularly | ＊62.05% attend rate on shareholder meetings ＊65 calls received from investors ＊3 conferences held ＊Received 80 mails |
Supplier/Contractor | ＊Sustainable supplement chain ＊Green products ＊Reduce carbon dioxide ＊Protection of human rights ＊Integrity management ＊Waste management | Contact through: Mrs. WANG in the Purchasing Department >Email: procurement@tai-tech.com.tw >Supplier checkup form >Mobile, Email >External waste contractors >Communication software | --- >Irregularly >Annually >Irregularly >Irregularly >Irregularly | ＊42 suppliers signed the ESG evaluation form ＊51 contractors approved the supplier checkup form ＊7 contractors approved the work regarding the external waste ＊New integrity commitment forms from 43 contractors |
Clients | ＊Integrity management ＊Following regulations ＊Operation performance ＊Creative productions ＊Green products ＊Client services ＊Data safety ＊Tax policies | Contact through: Mr. XIE in the Sales and Marketing Business Department >Email: sales@tai-tech.com.tw >Video conference with clients >Business visit >Satisfaction survey on clients >Mobile, Email >Communication software | --- >Irregularly >Irregularly >Irregularly >Annually >Irregularly >Weekly | According to the satisfaction survey on clients in 2023: ＊23 surveys were conducted ＊100% response on all surveys ＊Received an average score of 94.26 ＊3 ESG conferences held with 2 on-site and 1 online (The survey mainly focuses and evaluates on the quality, the handling, the technology development, the price and the sales) |
Employees | ＊Following regulations ＊Integrity management ＊Operation performance ＊Salary and welfare ＊Protection of human rights ＊Career safety and health | Contact through: Mail to the president, opinion box, or call to Ms. CHEN >Email: g110@tai-tech.com.tw >Salary and welfare conference >Employee complaint center >The employees’ welfare committee >The occupational safety and health committee >Anonymous survey on employees >Record of the stakeholders’ communication | --- >Irregularly >Quarterly >Irregularly >Quarterly >Quarterly >Annually >Irregularly | ＊No Email in the president’s inbox ＊No Email in the opinion box ＊4 conferences regarding salary and welfare ＊4 conferences regarding the employees’ welfare ＊4 conferences regarding the occupational safety and health ＊1 anonymous survey on employees ＊Survey received an average of 94.65 satisfaction ＊3 incidents from employees |
Media | ＊Following regulations ＊Community relationship maintaining ＊Community welfare | Contact through: Spokesman ZENG >Email: james-t@tai-tech.com.tw >Media crew visit >News report | --- >Irregularly >Irregularly >Irregularly | ＊An average of 5 media crews per 3 months ＊1 visit on an irregular basis ＊1 group per conference ＊An average of news report per 3 months |
Banking | ＊Following regulations ＊Career safety and health ＊Reduce carbon dioxide ＊Waste management ＊Green products ＊Integrity management ＊Operation performance | Contact through: Ms. KE in the Finance and Accounting Department >Email: acc@tai-tech.com.tw >Visit >Communication software | --- >Irregularly >Irregularly >Irregularly | ＊532 Emails ＊180 cases through communication software ＊28 visits |
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