Employee Satisfaction Management
EMPLOYEE SATISFACTION SURVEY
Employee Satisfaction Survey Results & Improvement Plans
Every voice matters. Through our annual employee satisfaction survey, we listen to each suggestion and turn feedback into action — building a better workplace together.
438persons
Employees Surveyed
59.4%
Response Rate
54.1%
Valid Response Rate
95.7%
Overall Satisfaction
(Score 4 and above)
(Score 4 and above)
Survey Overview
Overall Satisfaction — 3-Year Comparison
2025
2024
2023
Top Employee Appreciation Areas
36.5%
Employee Benefits & Bonus Programs
34.1%
Company Trips & Activities
28.2%
Health Care & Occupational Safety
18.8%
Salary Adjustment & Job Stability
2025 Ongoing Improvement Initiatives
🏗️ Facility & Environment Improvement
To continuously improve the quality of the working and living environment at our facilities, the Company has incorporated parking space expansion, building maintenance, and environmental hygiene management into its annual improvement targets. Initiatives are prioritized and implemented in phases, with systematic tracking through the occupational safety and health management system.💰 Compensation & Benefits
To ensure the legality and competitiveness of employee compensation and benefits, the Company reviews its salary adjustment mechanism in accordance with labor regulations and annual business conditions, and periodically evaluates the appropriateness of allowances and welfare measures to safeguard employees' overall interests.📊 Performance Management & Administrative Efficiency
To ensure fair performance evaluation and enhance management transparency, the Company continues to refine its performance appraisal system with clearly defined criteria and promotion standards. Cross-departmental administrative processes are also being streamlined, with relevant HR policies revised and published during the year.🌏 Diverse Workforce Support & Retention
To strengthen support and retention of employees from diverse backgrounds, the Company continues to enhance services for foreign employees, clarifying retention procedures and rights, while enforcing workplace safety standards to foster an inclusive, safe, and welcoming environment.📋 Survey Process Optimization
To improve participation rates and the representativeness of survey results, the Company will review its current survey approach and communication channels, and evaluate the feasibility of introducing digital survey tools to improve accessibility and enhance follow-up tracking efficiency.504persons
Employees Surveyed
84.72%
Response Rate
72.62%
Valid Response Rate
93.7%
Overall Satisfaction
(Score 4 and above)
(Score 4 and above)
Survey Overview
Overall Satisfaction — 2-Year Comparison
2023
2024
2024 Ongoing Improvement Initiatives
🌏 Foreign Employee Retention
To safeguard the employment rights of foreign employees and enhance retention, the Company has strengthened its retention policy by clearly defining renewal application procedures, eligibility criteria, and rights and obligations, reducing information gaps and building trust in company policies.🏗️ Work Environment Quality Improvement
To continuously optimize the overall work environment, the Company has included air quality improvement, sanitation maintenance, and common area upkeep in its annual occupational safety and health management objectives, tracked through the ISO 45001 system and implemented in a phased manner.🔧 Infrastructure & Digital Feedback
To strengthen facility infrastructure and make it easier for employees to share feedback, the Company is phasing in renovations and repairs to sanitation facilities while implementing a digital employee feedback system, enabling real-time submission of improvement suggestions with follow-up by relevant departments.📊 Performance Management & Organizational Development
To fairly assess employees' commitment, competency, and performance contribution — and to institutionalize talent identification and management — the Company continues to refine its performance appraisal system, defining clear standards and result applications as the basis for promotions, salary adjustments, and year-end bonuses, while strengthening management training to enhance leadership effectiveness.🎯 Employee Wellbeing & Organizational Cohesion
To strengthen employee engagement and organizational cohesion, the Company continuously enriches its welfare offerings and activity planning, cultivates a positive organizational culture, and implements diverse employee care initiatives to foster a sense of belonging and commitment.